Privacy Policy

We collect a range of personal data to ensure we can deliver our services effectively and provide a seamless user experience. This includes details that identify you or your business—such as your full name, business name, usernames, email address, phone number, and billing or shipping information. We also process technical information including your IP address, browser type, device details, and operating system to maintain website performance and security. Transaction records, invoices, usage analytics, and communication history (emails, WhatsApp messages, and form submissions) are also retained to support your project needs.

Your information is used to manage the full lifecycle of your website order, from processing payments and generating invoices to registering domains, configuring hosting, and delivering completed platforms. It allows us to communicate effectively, answer questions, coordinate project requirements, and resolve support issues. Internally, data helps us enhance user experiences and ensure legal and tax compliance. We never sell, trade, or share your personal information with advertisers or marketers under any circumstances.

To deliver services smoothly, we partner with trusted third-party providers for payment processing, domain registration, hosting management, analytics tracking, and business email services. These partners include Razorpay, PayPal, Hostinger, Namecheap, Zoho, and Google Analytics. Each partner receives only the minimum necessary information required to perform their function and is contractually obligated to handle your data securely, confidentially, and in full compliance with GDPR and applicable laws.

We retain your personal data only as long as your account or website remains active, unless longer storage is required for legal, tax, or regulatory compliance. Under GDPR, you may access the information we hold about you, request corrections, restrict processing, object to data usage, withdraw consent, or request a machine-readable copy. You may also invoke the right to be forgotten by contacting us at contact@faeb.in.

We apply multiple layers of security, including SSL encryption for data transfers, firewalls, strict authentication controls, and role-based internal access. By using our services, you acknowledge that your information may be processed in India or other jurisdictions where our service partners operate, always protected by appropriate safeguards and GDPR compliance standards.

We do not knowingly collect personal information from individuals under the age of sixteen. When interacting with Faeb AI, none of your inputs are stored on our servers; all prompts are processed locally in your browser, and data is destroyed automatically once your session ends to ensure complete privacy.